Privacy Policy

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from dehago.com
(referred herein as “the Site” or “our Store”).

SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you purchase something from our Store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our Store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our Store, new products, and other updates.

SECTION 2 - SHOPIFY

Our Store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more details, please visit https://www.shopify.com/legal/terms and https://www.shopify.com/legal/privacy

SECTION 3 - COLLECTION OF INFORMATION

Our Store collects information from or about you in a number of ways. Please note that if you decline to provide any of the requested information (whether or not required), you may not be able to take full advantage of the Site and its features or make a purchase from us.

From Interactions with You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Site, create an online account with us, make a purchase, sign up for our newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a survey, or other similar programs, or otherwise contact us. The personal information we collect may include your name, address, email address, telephone number, or other contact information, purchase information, age, other demographic information, your interests, and preferences.

If you make a purchase from us, we may also collect a credit or debit card number or other financial information, CVV, and billing address. We may collect information such as your name, billing address, shipping address, telephone number, email address and payment information. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Please refer to SECTION 8 and read Shopify’s Terms of Service at https://www.shopify.com/legal/terms and Privacy Policy at https://www.shopify.com/legal/privacy for more information.

Information You Provide About a Third Party: If you send someone else a communication from the Site (such as sending a gift), we may collect information such as that person's name, telephone number, email, and/or shipping address.

Automatically: We, or our service providers, may use cookies, web beacons/pixel tags, log files, and other technologies to collect certain non-personal information about visitors to our Store or App, users of our online services, interactions with our emails and online advertisements, and to allow our Store to keep track of analytics and certain statistical information. For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, other click-stream or site usage data, emails we send that you open, forward, or click through to the Site.

From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third party sites.

Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.

SECTION 4 - INFORMATION FROM COOKIES AND SIMILAR TRACKING TECHNOLOGIES

A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Shopify assigns a different cookie to each device that accesses our Store.

Why does Shopify use cookies and similar tracking technology?

Shopify uses cookies to recognize your device and provide you with a personalized experience on our websites, or otherwise through the Services. Shopify also use cookies as part of the Services. Read more about how Shopify use cookies here: https://www.shopify.ca/legal/cookies

Shopify also use cookies to serve targeted ads from:
Google https://policies.google.com/privacy
Facebook https://www.facebook.com/about/privacy/update?ref=old_policy
Bing https://privacy.microsoft.com/en-us/privacystatement
SourceKnowledge http://www.sourceknowledge.com/privacy
and other third-party vendors.

Shopify’s third-party advertising partners use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising

Opting out: You can opt out of targeted ads served via specific third party vendors by visiting the Digital Advertising Alliance’s opt-out page here: http://optout.aboutads.info

We may also use web beacons, software development kits, and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, Shopify does not alter our data collection and usage practices when we detect such a signal from your browser.

To learn more about managing your privacy and storage settings and opting out from receiving third party advertiser cookies, you may visit the Network Advertising Initiative's opt-out page here: http://www.networkadvertising.org/managing/opt_out.asp

SECTION 5 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Your Personal Information may be used to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you using the email marketing platform iContact. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in any email sent or by contacting us directly at info@dehago.com

For more detail on iContact’s Privacy Policy, please visit https://www.icontact.com/legal/privacy

SECTION 6 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 7 - PAYMENT

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

Shopify Platforms are Level 1 PCI Compliant. For more details, please visit https://www.shopify.com/tour/ecommerce-hosting or https://www.shopify.com/pci-compliant

For more details, please visit https://www.shopify.com/legal/terms and https://www.shopify.com/legal/privacy

SECTION 8 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information our Store is required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 9 - LINKS

When you click on links in our Store, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our Store uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 10 - SECURITY

By using Shopify’s e-commerce platform, our Store strives to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures or the security measures of Shopify. When you enter sensitive information (such as credit card information) on our forms, Shopify will encrypt the transmission of that information using secure socket layer technology (SSL). By using the Site, you acknowledge and understand any potential risk to your Personal Information.

Legal Disclosures; Safety: Our Store may transfer and/or disclose the information we receive from and about you to comply with a legal obligation; to provide information to law enforcement and other governmental authorities in accordance with applicable law, and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights of De Hago, our Store, intellectual or physical property, safety, or security of the aforementioned or third parties, users of our Store, or the public.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECTION 11 - DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 12 - EUROPEAN RESIDENTS

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Please see Shopify European Resident Policy here: https://help.shopify.com/en/manual/your-account/GDPR

SECTION 13 - AGE OF CONSENT

By using this site, you represent that you are at least the age of 18, or the age of majority in your jurisdiction.

SECTION 14 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. It is the user’s responsibility to check the policy frequently for any changes. Changes and clarifications will take effect immediately upon their posting on the website. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any Personal Information we have about you, register a complaint, or simply want more information, contact us at info@dehago.com