Warranty & Repair

De Hago stands behind all products purchased through authorized retailers. Under this warranty, De Hago guarantees that your product will be free of defects in materials and workmanship at the time of purchase. However after a normal wear & tear if a damage occurs, De Hago will assess the piece and will determine if there’s a cost involved to bring the piece back to standards and repair if cost is agreed.

Regular cleanings or resizing of Rings, Bracelets, Bengals, or Pendants chains are not covered under the warranty.

Normal wear and tear does not include improper care, missing stones or repairs necessary as a result of any force put upon the jewelry item, extreme wear, a ring being sized or jewelry altered by someone other than De Hago.